FAQ

Licenses

• FAQ's - Microsoft License
• Can I license windows for my entire VDC?

Hosting Application

• Why my VDC VMs are not showing in MyAccount?
• Who is responsible for security or OS patching my VMs?
• What system support does Zettagrid provide?
• How do I transfer files to my VM?
• Can I perform VM Snapshot?
• Do I still need to pay if VM power off?

Backup

• Will Zettagrid restore my VM from backup if I break the VM?
• Does Zettagrid backup my data?
• What product should I use to backup my server?

Disaster Recovery

• What is a Recovery Time Objective (RTO)?
• What is a Recovery Point Objective (RPO)?
• What product should I use for DR?